These problems are dragging down operational efficiency and customer satisfaction
After shippers place orders, dispatchers call drivers by phone. Information is inaccurate, vehicle status is invisible, urgent orders can't find the right driver, and carrier capacity is wasted.
Inbound, put-away, picking and outbound all rely on paper forms. Location management is chaotic, stocktaking is slow, and mislaid and wrongly shipped goods are common.
Cargo status is invisible while in transit. Shippers call repeatedly for updates, putting pressure on customer service. When goods are damaged or lost, tracing responsibility is difficult and disputes drag on.
Freight, handling and warehousing fees involve multiple parties with complex charging rules (by weight/volume/distance/lead time). Month-end reconciliation takes days, and billing disputes are frequent.
Dispatch system + WMS + Driver App + Shipper portal, full-chain digital operations
Shippers order online; intelligent driver-vehicle matching; one-click dispatch; real-time vehicle status visibility — carrier utilization dramatically improved.
Smartphone-based order acceptance, navigation, delivery confirmation and exception reporting; full journey track recorded; electronic proof of delivery eliminates disputes.
Bin location management; RF-scan inbound/outbound/moves; real-time inventory visibility; optimized pick paths; auto-generated inventory discrepancies on stocktake.
GPS and carrier API integration; real-time in-transit cargo location; automatic anomaly alerts; shippers self-service track — fewer customer service calls.
Multi-dimensional billing rule configuration; auto-calculated freight/warehousing/handling fees; one-click electronic invoice generation; month-end reconciliation from days to hours.
Self-service order placement, shipment tracking, billing history and online invoice requests — improving self-service capability and customer satisfaction.
Built on Hoobang's SoHelp low-code platform, CRM and mobile development capabilities: standard modules built fast with low-code, logistics scenarios delivered by custom development — quick to launch and aligned with real operational needs.
Across the full "dispatch – warehouse – transport – picking – settlement" chain, six modules broken down one by one
Shippers place orders online, the system intelligently matches drivers and vehicles, and dispatch goes out in one click. No more endless phone coordination — every assignment and vehicle status is visible in real time.
Bin location management with RF-scan inbound, outbound and moves keeps inventory accurate to the slot. Real-time stock, optimized pick paths and auto-generated stocktake discrepancies make the warehouse run by the numbers.
GPS and carrier API integration plot in-transit cargo on a live map. Exceptions raise automatic alerts and shippers self-serve their tracking, so the phone stops ringing and on-time delivery climbs.
Wave and batch picking with RF-guided paths cut walking distance and mis-picks. Pack, weigh and ship in one flow, so order-to-truck cycle time drops and outbound never bottlenecks at peak.
Multi-dimensional billing rules auto-calculate freight and warehousing fees, generate electronic invoices in one click and reconcile statements automatically. Month-end settlement shrinks from days to hours.
Shippers place orders, track shipments, review billing history and request e-invoices on their own. Self-service rate climbs, service tickets fall, and clients get answers without picking up the phone.
A real-world logistics digitalization practice
Questions you may have about the logistics & warehousing solution
It suits last-mile urban delivery companies, regional trunk logistics firms, third-party warehouses (3PL), express agency depots and freight forwarding companies of all sizes — whether building a dispatch system from scratch or upgrading existing legacy systems.
It solves four core problems: phone-based dispatch that is slow and error-prone, paper-based warehouse operations with high error rates, opaque in-transit shipment status, and long reconciliation cycles. After go-live, dispatch efficiency improves significantly, shippers can self-service track their shipments (reducing customer service volume), and month-end reconciliation time is dramatically shortened.
Drivers only need an ordinary Android or iOS smartphone. Hoobang provides both a mini-program and native App form; offline mode is supported so operations continue in areas with unstable network, and data syncs automatically when back online.
Yes. Hoobang's logistics system supports integration with Cainiao, JD Logistics and other open-platform APIs, pushing e-commerce orders automatically into the dispatch system. It also integrates with SF Express, YTO, ZTO and other carrier APIs to obtain tracking numbers and shipment tracks.
A basic dispatch + driver App solution typically goes live in 3–5 weeks; a complete solution including WMS, freight billing and shipper portal takes 6–10 weeks. Pricing is based on business scale and feature scope — please call 400-003-2253 for a quote.
Hoobang has delivered a dispatch and driver management digital solution for a logistics company, enabling full-journey tracking from order intake to delivery confirmation. Hoobang has served the Ningbo port logistics ecosystem for many years and has deep understanding of logistics industry processes.
A dedicated consultant gives you a one-on-one assessment and an actionable digital roadmap that fits your business scale and operational pain points