These problems are affecting care quality and patient satisfaction
Registration, tests, prescriptions and follow-up are scattered across different systems or paper files. The end-to-end care trajectory cannot be connected, affecting care quality and dispute resolution.
Reliance on phone or on-site registration leads to long waits. The absence of automatic reminders drives up no-show rates and wastes scarce medical resources.
Discharged or post-visit patients receive no systematic follow-up; condition changes can't be intervened early, patient loss is high, and chronic disease management results are poor.
Key operations metrics — outpatient volume, revenue, drug consumption, bed occupancy — are scattered across systems; management cannot grasp overall operations in real time.
CRM patient management + low-code operations + data platform — go live without touching the HIS core
Patient profile, visit records, test reports and medication history unified in one file supporting multi-facility shared access — full care journey traceable.
WeChat mini-program / H5 online booking, real-time slot sync and smart reminders to reduce no-shows and improve the patient experience.
Discharge/return-visit follow-up plans generated automatically; phone/SMS/WeChat multi-channel outreach; structured follow-up records archived — return-visit rate systematically improved.
Dedicated records for hypertension, diabetes and other chronic conditions; indicator trend charts; customisable alert rules for refined chronic disease management.
Multi-dimensional reports for outpatient volume, revenue, drug costs, beds and equipment utilisation; department performance auto-consolidated for management at any time.
Integrated with HIS/LIS/PACS and other systems, unified data standards, HL7/FHIR interaction support — building a full hospital data asset.
Built on Hoobang's CRM and SoHelp low-code platform: patient service and operations management deployed in parallel without disrupting existing HIS core systems.
Around the full chain of "patient – appointment – follow-up – operations – data", 6 modules broken down one by one
Patient profile, visit records, test reports and medication history are unified into a single file. Clinicians across facilities share the same view, so every diagnosis, prescription and result is traceable end to end — no more scattered paper charts.
Patients book through a mini-program or H5 page with real-time slot availability, while automated reminders cut no-shows. Department capacity is balanced across the day, so waiting rooms stay calm and clinicians keep on schedule.
Discharge and return-visit follow-up plans are generated automatically, then delivered through phone, SMS and WeChat. Every contact is logged in a structured record, giving care teams a clear picture of who still needs attention.
Dedicated records for hypertension, diabetes and other chronic conditions visualise indicator trends over time. Configurable alert rules flag abnormal readings early, so care teams intervene before a patient's condition escalates.
Outpatient volume, revenue, drug costs, beds and equipment roll up into multi-dimensional reports. Department KPIs are calculated automatically, so management can review performance and act on the numbers at any time.
Integrated with HIS, LIS and PACS under unified data standards, the platform exchanges records via HL7 and FHIR. It turns fragmented system data into a clean, governed hospital data asset ready for analytics and AI.
A real-world healthcare digitalization practice
Questions you may have about the smart healthcare solution
It suits second-tier-and-above hospitals, specialist hospitals, chain clinics, dental/eye care/health management centres and other medical and health organisations. Small clinics can start with patient records and appointment booking, while tertiary hospitals can advance to operations management and a medical data platform.
The system addresses three core pain points: fragmented patient information, poor appointment experience and the absence of post-visit follow-up. It also provides management with a real-time operations dashboard, eliminating the inefficiency of compiling data manually in Excel. The core goals are improved patient satisfaction and return-visit rates.
Yes. Hoobang has experience integrating with mainstream HIS systems (such as Winning Health, Neusoft and Kingdee Healthcare), LIS and PACS, supporting HL7/FHIR interface standards. An interface assessment is carried out before integration so the hospital's existing core systems are not disrupted.
All systems support on-premises deployment on the hospital's intranet — patient data is never uploaded to a public cloud. Role-based permissions ensure doctors can only access records for patients they treat; operation audit logs and encrypted data storage are provided, meeting the requirements of China's Medical Data Security Management Regulations.
The basic appointment booking and patient records modules typically go live in 3–6 weeks; a complete solution including data platform integration takes 8–12 weeks; large-scale hospital-wide IT transformation timelines are assessed separately by project scale. Call 400-003-2253 for a detailed quote.
Hoobang has delivered digital transformation projects for healthcare organisations covering patient records, appointment follow-up and in-hospital operations management — see the case study page. Hoobang serves 5,000+ enterprise and institutional clients in Ningbo and has a stable track record of delivering healthcare IT projects.
A dedicated consultant gives you a one-on-one assessment and a digitalization roadmap that works around your care scenarios, compliance requirements and existing systems