These problems are constraining government efficiency and service experience
Each department's system is independent, data cannot flow between them, and matter routing still relies on manual emails or paper forms — cross-department collaboration is inefficient.
Training records and performance scores rely on Excel, statistical consolidation is time-consuming and error-prone, and audit tracing is difficult — management can't see the full picture in real time.
Incident information is scattered across multiple chat groups, with no unified command platform, opaque response chains and no way to track task completion.
Government data is subject to confidentiality requirements. Public-cloud SaaS cannot satisfy MLPS compliance — on-premises deployment is mandatory so data stays within the unit's control.
Low-code rapid build + on-premises compliance deployment + CRM service hall, shaped to your real processes
Visual process designer — forms, nodes and permissions configured in one click with countersign, add-approver and withdraw support; approval status visible in real time.
Online courses, test question banks, score ledgers and completion certificates all managed online; ledgers generated automatically and available for review at any time.
Annual/quarterly KPIs cascaded level by level; self-assessment + superior scoring + weighted auto-calculation and roll-up keep performance data transparent and traceable.
Incident reporting, task dispatch and real-time progress tracking with map-based situational display — command chains are clear and transparent.
Online service application, document upload, approval progress query and SMS notification push — citizens and businesses handle everything themselves.
Multi-dimensional BI panels visualising workload statistics, matter completion rate, satisfaction and other key indicators to support leadership decisions.
Built on Hoobang's SoHelp low-code platform and CRM: standard modules built fast with low-code, domain-specific processes delivered by custom development — fast to launch, true to the unit's actual workflows.
Six modules broken down one by one across the full chain of "approval – assessment – performance – emergency – service"
A visual process designer lets you configure forms, nodes and permissions in one click, with countersign, add-approver and withdraw all supported. Cross-department processes move paperless, leaving a complete audit trail from start to finish.
Online courses, test banks, score ledgers and certificates run entirely online. Every learner's progress and result is tracked, with ledgers compiled automatically — making annual training audits effortless.
Annual and quarterly KPIs are cascaded level by level, combining self-assessment, superior rating and weighted auto-roll-up. Performance data stays transparent and traceable, so reviews are fair and decisions are evidence-based.
From incident reporting to task dispatch and real-time progress tracking, a map-based situational display keeps command and dispatch in a single closed loop — ending the chaos of messages dropped in group chats with no one taking ownership.
Citizens apply for services, upload documents, check approval progress and receive SMS notifications, all online. The entire one-stop process runs on a single platform, cutting trips to the counter and waiting time alike.
BI panels visualize workload statistics, completion rate, satisfaction and other KPIs across dimensions. Leadership sees the real state of operations at a glance, so every decision rests on data rather than gut feel.
A real-world government digitalization practice
Questions you may have about the smart government solution
It suits district and municipal government agencies, public institutions, state-owned enterprises and public service organisations, including administrative approval bureaus, emergency management bureaus, human resources and social security bureaus, and comprehensive law-enforcement agencies. Whether building from scratch or upgrading an old system, Hoobang provides a customised solution backed by a team experienced in government project delivery and familiar with compliance and approval-process specifics.
The system brings all business processes scattered across departments onto a single platform, enabling online applications, electronic approvals and paperless archiving. It also connects performance assessment with training management so that ledgers are generated automatically and leaders can check them any time. The emergency module supports incident classification, task dispatch and real-time tracking, eliminating the out-of-control coordination problem of messages sent to group chats with no one taking ownership.
Yes. Hoobang provides standard REST APIs and database integration interfaces supporting integration with mainstream OA systems (Weaver, Zhiyuan, etc.), provincial and municipal government cloud platforms, CA e-signature systems and SMS gateways. If data migration from existing systems is needed, a data inventory and migration plan assessment will be completed at the start of the project.
It supports on-premises private deployment on the government unit's intranet or dedicated-cloud (government cloud) deployment, with the database and application servers entirely within the unit's control — nothing is uploaded to a public cloud. The system design meets the requirements of China's Cybersecurity Multi-Level Protection Scheme (MLPS) level 2 and level 3, and provides operation audit logs, data backup and recovery mechanisms.
Standard functional modules (approval workflows, assessment, reports) are typically delivered in 4–8 weeks; projects involving complex interface integration, multi-system consolidation or large-scale data migration take 6–12 weeks. Costs are customised to the scope of requirements. Call 400-003-2253 to enquire.
Yes. Hoobang has delivered an integrated digital government platform for a county-level emergency management bureau, covering business management, training assessment, target evaluation and performance appraisal — see the case study page. Hoobang Software has been deep in enterprise software in Ningbo for more than 20 years, serving 5,000+ clients, with a proven delivery track record in the government IT sector.
A dedicated consultant gives you a one-on-one assessment and an actionable digitalization roadmap that fits your processes and compliance requirements